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Troubleshooting
Cannot discover/detect the DBT-120.
If the screen “No Local Bluetooth Device was detected” appears and you have
checked that your DBT-120 is connected and configured correctly, the
software code may not have been entered correctly. To change the security
code, go to C:\Program Files\WIDCOMM\Bluetooth
Software\bin\BTFaeSec.exe and double click on BTFaeSec. Carefully enter
the security code in the dialog box and click OK. Remember that it may take
several attempts before the DBT-120 is discovered/detected so you may see
the “No Local Bleutooth Device was detected” screen a few times before a
successful connection is made.
Cannot connect to a paired device
Paired devices are always displayed in My Bluetooth Places, even if the
remote device is out of range or not powered up.
Verify that the remote member of the pair is within radio range, and powered
up, and then attempt the connection again.
Cannot discover services on an un-paired
remote device
The remote device may not be powered up or may be out of range.
• Verify that the remote device is powered up.
• Verify that the remote device is in Connectable mode (Bluetooth
Configuration Panel > Accessibility tab).
• Perform a Search for Devices to verify that the device is within range.
Dial-up Networking service does not start
The Dial-up Networking service will not start unless a properly configured
modem is attached to the server.
• Verify that the modem is usable as a local device on the computer to
which it is attached.
• In the Bluetooth Configuration Panel, Local Services tab,
double-click the Dial-up Networking service:
• Click the down arrow in the Modem field and select the modem
that will be used to dial out
• Click the OK button
• Click the OK button to close the Bluetooth Configuration Panel.
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